It is about time. I just happened to check my connection speed this morning and found that Comcast had increased both my download and upload speeds. I’m not all that excited about the increased download speed, although it was neat to see the speedtest register up to 20 mebabit down (although the average was somewhere around 10-11 megabit. What got me the most excited was my new upload speed. I’m consistently getting 1.7 megabit upload speeds. This is MUCH better than the 330kbps upload speed I’ve had for the last few years. I actually found myself wishing for more upload speed many, many times.
What’s even better about this is that I’m getting all this speed for only $29.99 a month. The last time I called to get my price lowered, they agreed to lower it for an entire year. I guess you could say that I’m finally pretty happy with Comcast. I’m finally getting a decent upload speed and am paying the same price as the cheap DSL. I really can’t ask for anything else.
Comcast just replaced Time Warner in Houston. We lost half of our HBO channels and a few other non-premium channels, and our bill went up. My wife called to complain and they gave us a better package (all movie channels)for less money.
I’m totally for calling to complain for better rates.
I will never pay full price with them again. They are very open to adjusting your pricing to keep you as a customer.
Truthfully I hate Comcast…there never seems to be anything on! But, for my location it’s the only cable company I can use.
I can’t believe you just nicely asked them to lower your payment and they did it!! I plan to do the exact same thing as soon as I get home tonight. It’s worth a try.
It’s critical that you follow the phone path to cancel and talk to a customer service agent in the cancellation dept. They have the ability to do these offers. Also make sure that you mention you received an offer for DSL and it’s cheaper and ask if they have a cheaper plan.
That’s some nice speed… good deal.
Time Warner took over from Comcast in my area a while ago and the bill went down a bit. I’m in the “speed tier” and just recently, the speeds got upgraded from 10/1 to 15/2 (must be because FiOS service is coming into the area :).
I have found a pretty reliable speed test here, for anyone that wants to try it. I think it requires Java, though: